NRG Home offers residential energy plans to Illinois electricity and natural gas utility customers. In addition to offering plans that fit your unique needs, you won't have to do anything differently than what you're already used to. Your local utility will continue to deliver your energy, read your meter and send your bill while NRG sells and provides the energy. So you can visit Willis Tower or Lake Michigan without worrying about your energy.
Here's How Electric Choice in Illinois Works
+ Electricity is produced from a variety of sources and sold on the open market.
+ NRG buys energy and adds rewards and other features you select.
+ We sell that energy to you. Then we coordinate with your local Illinois utility company, which continues to provide the same delivery service without interruption.
Read more about how NRG supplies electricity for your home.
The Illinois Customer Bill of Rights
At NRG, we value our customers and are committed to delivering a superior customer experience. To help ensure satisfaction for our Illinois customers, we have developed the Customer Bill of Rights. To learn about what you can expect as our customer, please click here.
Illinois Electric Utilities
Illinois Natural Gas Utilities
I signed up for NRG as my service provider and I give them FIVE STARS! They were offering a promotion I couldn’t pass up! I am pleased with their professional and friendly staff. I highly recommend that homeowners give them an opportunity to provide service to their home.
B.I. – Illinois
Renewable energy from clean sources is very important to me. Not only does this have an effect on life today but it will impact many generations to come…
P.L. – Pennsylvania
I switched providers for the first time ever to NRG. The service level when speaking to any representative on the phone is 5 stars all the way. I have never had any issue’s with NRG, and when talking about renewing my contract, once again, GREAT SERVICE all the way. Please never quit being nice, professional and courteous to your customers. This type of service is hard to find anymore.
B.C. - Ohio
I contacted NRG to update my service plan. The representative I spoke with was pleasant and very knowledgeable. She helped me with my request very quickly and thoroughly. It was a pleasure doing business with NRG.
H.S. - New Jersey
Great service all around. I recommend using NRG. The weekly usage emails are great!!
J.L. – Pennsylvania
Anyone I have ever talked with at NRG has always been pleasant and very helpful. I also really enjoy the cash back options you have with the plans.
A.S. – Pennsylvania
*Source: NRG Home Power Google reviews (4-5 star, 2019)