Get Your Questions Answered
We answer common questions about NRG's services, signing up with a home electricity or natural gas plan with NRG, setting up your account and more. Explore the topics below for information on energy choice and NRG services.
Energy Industry
Learn about how the energy industry works, the difference between utilities and suppliers, and what energy choice means for you.
Signing Up with NRG
Learn about the services NRG offers, how to set up an NRG account and what to expect once your service with us starts.
NRG Account & Service
Current customers, we answer your questions about accessing and managing your NRG account and other topics related to service with NRG.
NRG Rewards & Cash Back Plans
We answer your questions about NRG plans featuring travel rewards or cash back.
NRG Customer Referral Program
Refer your friends and get rewarded! Visit our referral program page for information about NRG's Customer Referral Program.
NRG Solar Program
Interested in solar panels for your home? Visit the NRG Solar+ FAQ page to learn more about our home solar program.
Community Solar
Community solar allows you to benefit from solar energy without installing solar panels on your home.
