NRG Customer Service Update
During this challenging time, NRG customer service remains available for account assistance Monday - Friday, 8:00 a.m. to 8:00 p.m. EST.
Current Customers: 1-855-500-8703 or New Customers: 1-855-388-5276
Choose an NRG plan that fits your needs
Your local utility may own the power lines, but you have a choice in who supplies your energy. Call us crazy, but we think energy is just the start.
Hundreds of thousands customers in the Midwest and Northeast have made the switch to NRG.
We’re working to enrich our communities everyday through our various community programs.
Our My NRG app can help you to monitor usage, control your Nest Thermostat and more.